thank you for training with us!

Yes, your membership will stay at your low monthly rate until you cancel on shoot360.com Don't worry about any rate hikes, you are locked into your low montly rate for as long as you keep your membership. 

We are here to help. Coaches are ready to help you with any workout or help designing a workout to maxamize your athlete's performance.  Want more time with a coach? Consider our personal training. We help athletes of all ages. Check out the "personal training" page for more details. 

If you are trying to make changes to your membership and the app or website will not allow please email billing@shoot360.com Please allow 5-7 days for a response. It's free to make changes on the app and website,  if you would like the Houston staff to make changes to your membership it will be $35.

Call us at 832-838-4360 during businesss hours and we will help you get it scheduled. Likely if you don't see it on the app, we can not see it on the schedule. We are here to help, please reach out so we can make it right.

Call us at 832-838-4360 during businesss hours and we will help you. Common problems that prevent scheduleing inlclude membership issues, lack of pt credits when scheduling personal training, or duplicate accounts. We are here to help, please reach out so we can make it right.

We hate to see you go, but we hope you come back. Once you have completed one full month (Month to Month or family membership), three full months (3 month membership) or 12 full priced months (12 month membership), you can cancel on the app or shoot360.com. If you are canceling before those timeframes contact billing@shoot360.com and select the early termination option for $150. 

If you are trying to make changes to your membership and the app or website will not allow please email billing@shoot360.com Please allow 5-7 days for a response. It's free to make changes on the app and website,  if you would like the Houston staff to make changes to your membership it will be $35. Likewise, please allow 5-7 days for a response.

When things get busy, suspension is a great option.  Suspended months allow you to use your member discounts on camp, birthday parties, and personal trainings. It's just $10 + tax during your suspended time, you won't be able to use your workouts or group trainging until your reactiate your membership. You can suspend for up to two months at one time.

To Suspend: You can suspend on the app or shoot360.com. If you are trying to suspend your membership and the app or website will not allow please email billing@shoot360.com Please allow 5-7 days for a response. It's free to make changes on the app and website,  if you would like the Houston staff to make changes to your membership it will be $35. Likewise, please allow 5-7 days for a response. 

We hate to see you go, but understand things happen.

During the first 7 days of the month you may cancel and request a refund. A late cancelation fee  of $15 will be assessed before the refund is issued. You must cancel first then request a refund. Please follow the easy instuctions below.

To Cancel: Once you have completed one full month (Month to Month or family membership), three full months (3 month membership) or 12 full priced months (12 month membership), you can cancel on the app or shoot360.com. If you are canceling before those timeframes contact billing@shoot360.com and select the early termination option for $150. If you are trying to make changes to your membership and the app or website will not allow please email billing@shoot360.com Please allow 5-7 days for a response. It's free to make changes on the app and website,  if you would like the Houston staff to make changes to your membership it will be $35. Likewise, please allow 5-7 days for a response. 

Request a refund: Cancel or send your cancelation request in the first 7 days of the month.  Once you have canceled your membership and you have not used the membership in that month email info@shoot360houston.com to request a refund.  A late cancelation fee  of $15 will be assessed before the refund is issued.  Please allow 5-7 days for a response. 

Cancelation and refund requst after the 8th of the month will be issued store credit on a per case basis. 

Personal trainings must be canceled 24 hours in advance to avoid being charged. 

Birthday parties may be rescheduled but not refunded. You may request store credit up to 48 hours before the beginning of your party.

During the first 7 days of the month you may cancel and request a refund for your unused membership. A cancelation fee  of $15 will be assessed before the refund is issued. You must cancel first then request a refund. Please follow the easy instuctions above. Membership refund requst after the 8th day of the month will be issued store credit on a per case basis. 

Camp refunds are issued if an event is cancled and not rescheduled. Cash refunds for camp will not issued. You may request store credit up to 48 hours before the beginning of camp.

All Shoot 360 locations are privately owned and the membership can not be used at other location. Some Shoot 360 locations will offer active members a discount. Ask us at the front desk for more details. 

Your Shoot 360 membership includes the group trainings. Check your app for detail and plan to attend the group trainings you qualify. The description of each class gives details about the class. We are here to help, ask us at the front desk if you have questions.  

Yes! Schedule 30 minutes of shooting and 30 minutes of skills every or anyday of the week. In addition to your workouts you can join group trainings. If we have availablity you may complete additional shooting or skills workouts. Shoot 360 workouts can be scheduled at your convenience.