Yes, your membership will stay at your low monthly rate until you cancel on the app or shoot360.com Don't worry about any rate hikes, you are locked into your low monthly rate for as long as you keep your membership. 

We are here to help. Coaches are ready to help you with any workout or help designing a workout to maximize your athlete's performance.  Want more time with a coach? Consider our personal training. We help athletes of all ages. Check out the "personal training" page for more details.

If you are trying to make a reservation please text or call us at 346-637-3059. If you are trying to make changes to your membership and the app or website is not allowing you to do so, please email [email protected] for assistance. Please allow 3–5 business days for a response. Please note that all membership updates must be submitted in writing at least 15 days prior to your billing date.

Call or text us at 346-637-3059 during businesss hours and we will help you get it scheduled. Likely if you don't see it on the app, we can not see it on the schedule. We are here to help, please reach out so we can make it right.

Call or text us at 346-637-3059 during businesss hours and we will help you. Common problems that prevent scheduleing inlclude membership issues, lack of personal training credits when scheduling personal training, or duplicate accounts. We are here to help, please reach out so we can make it right

We hate to see you go, but we hope you come back. Once you have completed the term of your membership, you can cancel on the app or shoot360.com. If you are canceling before those timeframes contact [email protected] and select the early termination option. 

If you are trying to make changes to your membership and the app or website will not allow please email [email protected] Please allow 3-5 business days for a response. It's free to make changes on the app and website.

To Cancel Your Shoot 360 Membership in the App

Open the Shoot 360 mobile app on your phone or tablet.

Log in with the account tied to your membership.

From the main screen, go to your account area (often accessed from your profile icon or menu).

Find and select “My Account” or “Billing / Contracts.”

Look for the section that shows your active membership or contract.

You should see an option to Cancel (or “X” to remove) your membership.

Follow the on-screen prompts to confirm the cancellation.

You will recieve a confirmation email.

When things get busy, suspension is a great option.  Suspended months allow you to use your member discounts on camp, birthday parties, and personal trainings. It's just $10 + tax during your suspended time, you won't be able to use your workouts or group trainging until your reactiate your membership. You can suspend for up to two months at one time.

To Suspend: You can suspend on the app or shoot360.com. If you are trying to suspend your membership and the app or website will not allow please email [email protected] Please allow 3-5 business days for a response. Changes to membership not done on the app or website must be submitted in writting to [email protected].

How to Suspend Your Shoot 360 Membership in the App

Open the Shoot 360 mobile app on your phone or tablet.

Log in with the account tied to your membership.

From the main screen, go to your account area (often accessed from your profile icon or menu).

Find and select “My Account” or “Billing / Contracts.”

Look for the section that shows your active membership or contract.

You should see an option to Suspend (|| button - not the x) your membership.

Follow the on-screen prompts to confirm the suspension.

You should receive an email confirmation.

We hate to see you go, but understand things happen. During the first 7 days of the month you may cancel and request a refund for your unused membership. A cancelation fee of $20 will be assessed before the refund is issued. You must cancel first then request a refund. Please follow the easy instuctions above. Membership refund requst after the 8th day of the month will be issued store credit on a per case basis. 

To Cancel: Once you have completed the term of your membership, you can cancel on the app or shoot360.com. If you are canceling before those timeframes contact [email protected] and select the early termination option for $150. If you are trying to make changes to your membership and the app or website will not allow please email [email protected] Please allow 3-5 business days for a response. It's free to make changes on the app and website. 

Canceling Your Shoot 360 Membership in the App

Open the Shoot 360 mobile app on your phone or tablet.

Log in with the account tied to your membership.

From the main screen, go to your account area (from your profile icon or menu).

Find and select “My Account” or “Billing / Contracts.”

Look for the section that shows your active membership or contract.

You should see an option to Cancel (or “X” to remove) your membership or Suspend ("||" to suspend)

Follow the on-screen prompts to confirm the cancellation.

You should get an email confirmation once you have submitted your changes.

Request a refund: Cancel or send your cancelation request in the first 7 days of the month.  Once you have canceled your membership and you have not used the membership in that month email [email protected] to request a refund.  A late cancelation fee  of $15 will be assessed before the refund is issued.  Please allow 5-7 days for a response. 

Cancelation and refund requst after the 8th of the month will be issued store credit on a per case basis.

Personal trainings must be canceled 24 hours in advance on the app to avoid being charged. 

Birthday parties may be rescheduled but not refunded. You may request store credit up to 48 hours before the beginning of your party.

During the first 7 days of the month you may cancel and request a refund for your unused membership. A cancelation fee  of $20 will be assessed before the refund is issued. You must cancel first then request a refund. Please follow the easy instuctions above. Membership refund requst after the 8th day of the month will be issued store credit on a per case basis. 

Camp refunds are issued if an event is cancled and not rescheduled. Cash refunds for camp will not issued. You may request store credit up to 48 hours before the beginning of camp.

All Shoot 360 locations are privately owned and the membership can not be used at other location. Some Shoot 360 locations will offer active members a discount. Ask us at the front desk for more details. 

Your Shoot 360 Unlimited Membership includes access to our group trainings! Be sure to check your app for full details and plan to attend the sessions you qualify for. Each class description in the app outlines what the training focuses on so you can choose the best fit for your athlete.

If you’re a non-member or have a session-based membership, you can still join the fun by purchasing class credits to participate in group trainings.

We are here to help, if you have any questions, just stop by the front desk or text us at 346-637-3059.

Yes! Schedule 30 minutes of shooting and 30 minutes of skills every or anyday of the week. In addition to your workouts you can join group trainings. If we have availablity you may complete additional shooting or skills workouts. Shoot 360 workouts can be scheduled at your convenience.